Delivery Policy

 

Delivery Policy – Gingham Handmade Ceramics

Standard Delivery

At Gingham Handmade Ceramics, we aim to provide you with a seamless delivery experience for your handcrafted ceramics. Our standard delivery service is facilitated through a trusted courier company to ensure the safe and timely arrival of your order.

Delivery Calculation

Delivery charges will be calculated at the checkout based on your location and the size and weight of your order. We strive to offer competitive delivery rates to make receiving your ceramics as convenient and affordable as possible.

Delivery Timeframe

The typical delivery timeframe for our standard delivery service is between 3 to 7 days from the date of order confirmation. However, please note that delivery times may vary depending on factors such as custom orders, specific colours, or the complexity of your order. In some cases, orders may take longer to fulfil due to customization requirements or high demand.

Custom Orders and Complex Orders

For custom orders or orders with specific colour preferences, as well as orders with complex configurations, please allow for additional processing time. We prioritize quality and attention to detail in every order, which may extend the delivery timeframe slightly.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number via email to monitor the progress of your delivery. This allows you to stay informed about the status of your shipment and its estimated time of arrival.

Customer Support

If you have any questions or concerns regarding the delivery of your order, please don’t hesitate to contact our customer support team at info@ginghamceramics.com. We are here to assist you and ensure that your experience with Gingham Handmade Ceramics is nothing short of exceptional.

Thank you for choosing Gingham Handmade Ceramics. We look forward to bringing the charm of our handcrafted ceramics to your doorstep!